Returns & Exchanges

Not the perfect fit? No problem. Our returns process is simple and hassle-free.

Our 30-Day Policy

30 Days to Return

You have a full 30 days from the date of delivery to return or exchange your items.

Original Condition

Items must be unworn, unwashed, and have all original tags attached.

Easy Refunds

Refunds are processed back to your original payment method within 5-7 business days.

How to Return

  1. 1

    Initiate Return

    Log in to your account, go to 'Orders', and select the items you wish to return or exchange.

  2. 2

    Pack Your Items

    Place the items in their original packaging or any secure box. Include the packing slip.

  3. 3

    Hand over to Courier

    Our courier partner will arrive at your doorstep for the pickup within 24-48 hours.

Exchanges

Want a different size or color? We offer free exchanges for all items. Simply select the 'Exchange' option when initiating your return, and we'll ship the new item as soon as the original is picked up.

Questions? Contact support@cariol.in

Non-Returnable Items

For hygiene reasons, the following items cannot be returned or exchanged:

  • Innerwear & Lingerie
  • Socks & Hosiery
  • Swimwear
  • Personal Care products
  • Customized or altered items
  • Final sale items